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Cloud vs. On-Premise Solutions: What You Need to Know

August 18th, 2016 No comments

You’ve come to the point where you have to make the decision.  The dreaded decision.  Will you host your valuable data with a cloud-based vendor or will you opt to keep it close to home with an on-premise solution?  Well, before we dive into the pros and cons of each, we should probably cover what each option entails.

Cloud computing usually consists of your data sitting in a secure data center maintained by the third party vendor.  The client then connects to this vendor, and their data, via a secure internet connection.

On the other hand, the on-premise option is a little more self-explanatory.  Like the name states, this is when the client physically stores their data on servers that are located on their own premise.

So which of these options should you choose?  Well, like most technology decisions, it’s not so much of which option is superior, it’s more about which option is better for you based on your individual circumstances and needs.

Reliability

The strengths that cloud and on-premise solutions provide for reliability can also be their weaknesses.  For example, with cloud, you are very reliant on an internet connection in order to connect with your data.  This means that if the internet is down, so are you.  An on-premise server doesn’t rely on an internet because the physical servers reside in your building.

With this being said, the cloud’s reliability and redundancy can also be a benefit.  If an instance occurs when your on-premise servers are compromised, such as a natural disaster, the downtime will likely be significant.  With the same natural disaster, having your data in the cloud will prevent this downtime.  As long as you have an internet connection, you can access your data from anywhere in the world.

Cost

The cost can sometimes be misleading in the cloud vs. on-premise storage debate.  You can begin by comparing the higher up-front costs of on-premise storage with the usually ongoing subscription costs of the cloud. Another thing to think about is making sure you have adequate bandwidth to access your data in the cloud.

This isn’t where the costs come to an end, though.  Particularly with the on-premise storage, there are a number of on-going costs that people usually don’t think of right away.  You are going to need IT professionals that can maintain and update servers and buying more servers as you require more storage is a distinct possibility.  Even electricity must be taken into consideration when accounting for a room full of servers that must be consistently powered and cooled.

Security

Security is an issue that is many times at the forefront of any decision making; especially with technology.

Although you may have more control over your data with on-premise solutions, storing your data with the cloud usually means getting access to world class security for fraction of the cost.

There is also the matter of the breaches themselves.  Despite popular beliefs, most breaches are more about carelessness than foul intent.  It’s difficult for a company that doesn’t specialize in technology to keep their security practices up to date.

A Different Approach

There is also a third option that is gaining more ground among technology circles recently.  The hybrid approach takes aspects of both the on-premise storage and cloud storage and creates a new solution.

Many times, a company’s decision to take a hybrid approach is less about the sensitivity of the data and more about how critical the application is.  For example, a company may choose to have applications that they need on-premise while applications that aren’t as crucial, and storage of data, is opted to the cloud.

Whether you choose to store your data on-premise, in the cloud, or take a hybrid approach, considering your unique needs is paramount to finding the right solution.  Reliability, cost, and security play important roles in data management but this is by no means an exhaustive list.  Consider talking with a technology expert and make sure you are moving forward with the best option for you.

Building a Positive Relationship with Technology

July 21st, 2016 No comments

There is no denying the power of technology in our day to day lives. Technology has the capabilities to help us do great things. It takes productivity to the next level and creates avenues of communication that are unmatched. With this being said, have you ever found yourself being overly attached to your favorite mobile device or piece of technology? These simple tips, broken down to parts of the day, can help you get the most out of your technology without risking your health or relationships.

Starting Your Morning

Did you know that the average time someone spends on Facebook, per visit, is 20 minutes? This may not seem that long, but compounded, it can add up fast.  How many times have you woken up and immediately checked your phone for emails or Facebook?  The time that you’re spending on your device before you get out of bed may be more than you realize.  Just think, you could be well into your morning routine while you are still in bed for that 20 minute visit to Facebook.

Instead, try waking up and beginning your morning without looking at your phone.  Preparing for your day (showering, brushing your teeth, eating breakfast) without the distraction of tech can save you more time than you think.

Take Control of Your Day

Taking control of your day and your tech, of course, involves confronting the idea of multitasking. This is a common practice that many feel help them get more done during the day. In reality, multitasking is shown to be a detriment to productivity and downright dangerous at times.

This is arguably best exemplified with driving.  It goes without saying that using your tech while driving is not a good idea.  In fact, Edgar Snyder & Associates points out that one out of every four car accidents is caused by cell phone use.  If the urge is just too great, there are apps that can prevent you from texting or emailing while you are driving.

Another way to take control of your day is to set specific times for checking your email. This prevents unnecessary interruptions every time you receive a new email (which can be quite often).  Most devices have settings to control how you receive notifications.

Having a healthy relationship with technology doesn’t solely benefit you, either.  Ever been out with someone who is constantly looking at their phone instead of you? Consider putting your tech down during occasions where it just isn’t appropriate. Whether you are going out with friends or spending time with your kids, your full attention is just courteous to those around you.

This isn’t to say that tech can’t be helpful in social occasions. Whether finding the correct address or the best place to eat, using technology has advantages in these cases. It’s simply important to be aware of when it is or isn’t appropriate.

Settling Down

First thing in morning and the last thing at night, right? Consider avoiding screens an hour before going to bed. Studies show that exposing your eyes to the blue light that screens produce actually inhibits the melatonin that tells your brain it’s time to go to sleep.  While features like Apple’s “Night Shift” seek to reduce blue light from devices, reducing your tech use before bed remains the most effective.

As we all know, sleep pattern interruptions can have a negative effect on just about every aspect of life and be severely detrimental to your productivity throughout the day. Instead, try some activities that can lead to the natural “cool down” of the body and prepare you for sleep.

Technology is a tool that can create limitless opportunities. The catch is that this tool can be abused, like others, and become a detriment instead of a benefit. Use these tips in your own life and see how you can transform your relationship with technology for a better, more productive life than ever.

Categories: Life at Intellicom, Technology Tags:

Keys to a Successful Business Continuity Plan

June 7th, 2016 No comments

Disasters usually don’t come with an advanced warning.  Even if they did, lacking a plan on how to continue your business could prove fatal.  In fact, 40% percent of businesses don’t reopen after a disaster and another 25% fail within one year of such an event.

A business continuity plan can serve as the difference between success and failure for your business.  Although there are many characteristics to these plans, three major keys stand out as factors any business should keep in mind when planning for the unplanned.

Research

You can’t fight an enemy that you aren’t aware of.  Before you start discussing what to do in the event of a disaster, you must layout any and all scenarios that could leave you vulnerable.  This includes both natural and manmade situations that hinder your business from a slight inconvenience to major disruptions.

What are the most vital aspects of your business to keep running regardless of the circumstances?  What is the most likely disaster to befall your company?  Knowing these questions will put you in a better position when planning how each part of your business will continue on in the event of a disaster.

Response

Now that you have laid out all the scenarios that could hinder your business, it’s time to plan how each compartment will respond in such situations. This part of continuity planning needs to be as detailed as possible and provide alternatives in case “plan a” doesn’t work.

For example, if you are a technology company and you lose access to your main business office, do you have backup options that can keep your business running?  Can you still communicate with customers remotely?  Does everyone on board know how they will continue their respected duties away from the office?  Are backups for data secure? These are all questions that need to be answered when you are developing your continuity plan.

Rehearsal

So you know what threats you face and have laid out a plan to counter them and keep your business running.  Now it’s time to practice.  You need to make sure every individual knows what his or her role is when facing a disaster.  With this being said, go beyond mere knowledge.

To have a water-tight plan, you should consider staging “drills” in which you simulate a certain disaster and note how your business responds.  This could include, for example, not allowing your staff to enter the building.  Would everyone be able to function properly outside of the office?  If not, would the most essential aspects of your business be able to? Simulating disasters is a great way to test the resilience of your business continuity plan.

Unfortunately, disasters do happen and whether you are a large enterprise or a small business, you need to have a plan for when they do. It’s important to remember that this is by no means an exhaustive list of everything you need to plan for.  Tailor your plan to your specific business needs because your best solution may be different from others.  Do some research and contact a professional that can help because with a disaster, you can never be too prepared.

Categories: Business Strategy, Technology Tags:

4 Ways Managed Services Can Take Your Business to the Next Level

May 3rd, 2016 No comments

Managed services are becoming increasingly popular, but are they worth it?  Whether you are a small business with limited I.T. resources or a large enterprise with a full staff, managed services can help take your business to the next level.  Four unique elements take managed services from being a simple buzz word to a proven business solution.

Consistency

One Fixed Subscription Price.

Instead of riding the roller coaster of fluctuating costs that come with monitoring, patching, and other maintenance, you can now have a fixed price for those needs. Managed services allows you to know the price you will be paying for items delivered under the scope of the agreement.  Having this stability allows you the opportunity to think beyond the monthly budget and on to other projects and priorities.

Free Up IT for Strategic Opportunities.

People tend to think of technology as just an expense far too frequently.  In truth, technology can make your business more efficient and competitive; if leveraged correctly.  Managed services allows you to transfer important but time consuming tasks to the provider.  This way, instead of putting out fires, your I.T. can focus on leveraging resources to help your business be more efficient and competitive and turn that expense into an investment.

Monitor

Peace of Mind.

With 24/7/365 monitoring of your systems, manages services are able to identify and remediate issues before they even become issues. For example. If a hard drive becomes too full, it can crash your server.  Managed services can monitor these systems and automatically alert your provider who can take action to prevent those crashes from happening. It is much more cost efficient to take care of a problem before it becomes an emergency. Managed services works behind the scenes to ensure uptime for your employees and keeps you focused on running your business instead of dealing with IT issues as they arise.

Support

Professional Help.

It’s reassuring to know that the technical support you entrust to your managed service provider are typically items they see every day because that they do that for a living.  Any challenge you have; chances are managed service providers have done that job many times and perfected it. It is also reassuring to know that many providers will have multiple people in each technical role which helps insulate your company by providing redundancy in each position.  That way, if someone is on vacation, gets sick, or leaves the company, there are others who can step in and provide technical support.

Documentation.

Renewals are an aspect of managing your technology that businesses often don’t take into account.  There is a process for renewing your support renewals and warranties that many managed service providers can assist with.  They also often provide asset management services that can automatically inventory everything on your network and provide you with a holistic list.  A good provider will also keep track of every trouble ticket, every resolution, and all interactions with your business.

Feedback

Expert Strategy.

With managed services, you have a provider who is constantly gathering data that can be used to really take your business to the next level.  Monthly executive reports and quarterly business reviews are excellent tools that managed service provider’s use to give businesses a clear view of the status of your technology and the best strategy moving forward.

As technology grows, the demand for a competitive I.T. system grows too.  What was enough five years ago, just isn’t anymore.  That’s why managed services has become increasing popular.  They’ve become a legitimate solution for businesses of all kinds to get to that next level of efficiency.  Companies need a way to operate faster and that is an element that managed services offers.  It’s important to find the provider that is right for your business and allows you to use the managed services to their full potential.

Categories: Business Strategy, Technology Tags:

Tablets, Laptops, Desktops: Decisions, Decisions

March 17th, 2016 No comments

Desktops used to be the only option when it came to computers.  This was until the laptop came about and revolutionized the world with new mobility.  Now the tablet is beginning its rise to the top with even more mobility and rising capabilities.  The question still remains, “which one should I buy?”  When thinking about purchasing a new desktop, laptop or tablet, there are several factors to keep in mind.

Tablets

Tablets are probably the most versatile and easy to use of the three devices. They are navigated by simply swiping or tapping your finger on the screen. This could, however, be a con if you rely on the keyboard for typing activities (although some tablets can have a keyboard attachment).  Tablets also have a greater battery life than laptops and are easier to travel with because of their smaller size.  The size comes with a detriment to their processing power and screen size as well, though.

  • Pros: ultimate portability, ease of use, battery life, cellular connectivity
  • Cons: processing power, typing, capabilities, screen size

Laptops

Laptops offer an upgrade in processing power and the capabilities that you are able to perform in comparison with tablets while still lagging behind desktops.  They also bolster pretty impressive mobility factors with laptops being more light and slim than a desktop option.  The battery life is a major setback in laptops, however, which is usually half as long as tablets.

  • Pros: mobility, processing power, capabilities
  • Cons: battery life, screen size, cost

Desktops

If processing power and capabilities is your main concern and mobility isn’t, then the desktop is probably your best option.  With its superior size to laptops and tablets, desktops are simply the only device that are capable of handling the larger hardware necessary for impressive performance.  With that being said, you shouldn’t plan on going anywhere with this device.  Although they are beginning to make desktops that are relatively mobile, laptops and tablets are superior choices if you need to take your device on the go regularly.

  • Pros: processing power,  screen size, flexibility, cost
  • Cons: mobility

Bottom Line

If you are choosing between a tablet, laptop, or a desktop, it will probably come down to what your needs are.  All of these devices have their own unique strengths as well as weaknesses.  Are you constantly on the run and need to take your device with you?  Do you only need the device at home?  Are you going to be working on large projects or games that require processing power?

Brian Hemmer, Senior Engineer at Intellicom, put it well when he said, “I always look at my unique situation and take it in steps.  I begin with mobility because that can be a huge factor.  I then look at the unique functionalities that each device offers.  With more and more hybrids on the market, you can actually find several devices that offer a larger range of functionalities then ever before.  It is important to do your research when you’re buying and take the time to evaluate your specific needs with the device’s specific appeal.”  Ultimately, the number of devices that are available to you will continue to grow.  Use these tips and make sure you have the right one for your individual needs.

Categories: Technology, Uncategorized Tags:

Ways to Help Protect Your Business from Cyber Threats

February 18th, 2016 No comments

Small businesses should no longer consider themselves less at threat from cyber-attacks, viruses, malware, ransom ware, or phishing schemes than larger corporations.  Yes, you hear about the big companies that are hit with the headline cyber security woes, but small businesses are being targeting just as often.  These basic areas of cyber security will help minimize your risk.

Awareness

  • Update all employees on the reality that threats exist and the importance that individual vigilance plays in cyber security.
  • Be aware of any security or privacy regulations that govern your specific industry (PCI, HIPPA, etc).
  • Make sure employee passwords are strong and are changed regularly.
  • Teach employees safe browsing techniques and encourage good online habits.
  • Teach employees to spot spoofed e-mails and other types of phishing related emails.
  • Teach employees what to do in the event of a breach.

Prevention

  • Purchase security software as it is vital to help protect your business from various attacks.
  • At a bare minimum, have a firewall and anti-virus software that is updated frequently.
  • Have a back-up of your systems performed nightly with recent copies of that data stored off-site or in the cloud.
  • Make sure you have security updated on often overlooked items such as phones, tablets, and laptops.

Maintenance

  • Keep your operating system software patched and up to date.
  • Keep other programs such as Flash and Java up to date with latest versions.
  • Keep your anti-virus software updated with the most recent definitions.

Professional Support

These tips will help you get started with the security of your business but it is always a good idea to seek the help of professionals who focus on these matters.  They will be able to give you a more accurate picture of where you are at regarding security and the measures that need to be followed for your business in particular.   Partnering with a strong IT company can help in a variety of ways; from developing policies, to performing security assessments/penetration tests, and also by implementing any recommendations to fix deficiencies found in an assessment or audit.

Categories: Business Strategy, Technology Tags:

Intellicom to host encrypted mail presentation

November 2nd, 2011 No comments

Today, email is the preferred method of communication in business.

Exchange of nonpublic personal information via email jeopardizes your customers’ and members’ trust, while putting your company’s reputation at risk. Additionally, there are also many tangible costs; according to a 2010 study by the Ponemon Institute, the average organizational cost of a data breach is $214 (per compromised record).

Fully aware of these threats, federal and state governments have demanded improved data protection and enacted increased regulatory requirements, including HIPAA, HITECH Act, GLBA and State Data Security Laws (NV, MA and WA). Securing the nonpublic information of customers, members and business partners is no longer simply a value-added service – it’s the law.

So why not turn to the solution trusted by many of the most influential institutions including:
•Federal banking regulators, including FFIEC
•Divisions of the U.S. Treasury
•The Securities and Exchange Commission (SEC)
•More than 20 state regulators
•More than 1,500 financial institutions
•More than 30 Blue Cross Clue Shield Organizations
•Health insurers protecting date for more than 70 million people; including WellPoint and HUMANA
•Nearly 1 in 5, or more then 1,200 hospitals in the U.S.

Please join us for breakfast on Wednesday, November 9, 2011 and learn about how your institution can become compliant with these laws using Intellicom and ZixCorp’s Email Encryption Services, while gaining transparent communication with all of ZixCorp’s customers through the ZixDirectory, the world’s only shared email encryption community.

One lucky participant will win an Amazon Kindle!

– Registration from 8:00 – 8:30 (Coffee and rolls will be served). Presentation from 8:30 – 10:00. –
– To register, call 308.237.0684 or register online at: http://register.zixcorp.com/intellicom 

Categories: Business Strategy, Events, Technology Tags:

Notes From the Field: Managed Services

October 5th, 2011 No comments

This week’s post comes to us courtesy of Todd Herges, VP of Managed Services for Intellicom.  Todd joined Intellicom in June, after a 12 year career at Platte Valley State Bank.  I asked Todd to write a blog post centered on the advantages of subscribing to Intellicom’s Managed Service product.    I thought it would be interesting to get Todd’s take on our Managed Service offering considering he is bringing a fresh set of eyes and a new perspective to Intellicom.   Thus far, Todd has been impressed with our Managed Service offering and I thought it would be fun to share his thoughts.  Enjoy!

While it may not be as widely known as, say, Alexander Graham Bell’s discovery of telephony (“Mr. Watson — come here!”) or as far-reaching in its implications as John Bardeen’s invention of the transistor, or Marc Andreesen’s work with the web browser, the concept of MANAGED NETWORK SERVICES is destined to someday be recognized as one of the great contributors in the development of modern human society.  I know, I know … this is a bold claim.  But hear me out.

Managed Services takes an important function – to many people and businesses a CRITICAL function – and provides a near-perfect solution:  cost effective reliability backed up with technological savvy to deal with the unexpected.

So, you may be asking, what IS “managed services” anyway?  Basically, it is the monitoring and support of a company’s computer network, including regular backups, virus scans, and installation of critical patches.  In addition, managed services provided by Intellicom includes regular monthly reporting and scheduled business reviews (usually quarterly) to discuss network activity and health, which helps our clients keep a finger on the pulse of their company’s technology. 

In the short few weeks since I joined the Intellicom team I’ve had the opportunity to work with many clients – some of which utilize managed services and some of which do not.  In working with both types of clients three basic themes have recurred so frequently as to become classified, in my view, as Cardinal Rules of business and life.

The first is this:  there is huge and immeasurable value in TEAM.  Business leaders who rely on Intellicom for support of their company’s technology get something that a single employee or two cannot provide: comfort in the knowledge that there is no single point of failure.  Not only does the Intellicom staff provide ready back-up in the form of “boots on the ground” support, but within our team are different levels of expertise in many different areas.  This weave of disciplines and expertise levels among multiple “strands” (i.e. technicians and engineers) provides a sturdy safety net for our customers.

The second basic theme I’ve noticed is this:  there is great risk in operating without a safety net. If a company relies on a single employee or computer hobbyist to support their network and they are sick or out of commission, the ability of that company to function using the benefits of technology is put on hold.  Likewise, companies who use internal staff (often the principal owner or manager) to support their servers and end-users seem to regularly experience downtime issues that result from missing software patches, lack of server maintenance, and other forms of neglect.  When downtime occurs at companies which do business as I just described, Intellicom is often brought in to help.  We always appreciate the opportunity to bring a company’s technology back “online” however we are nearly always struck by the recognition that such problems were easily avoidable, and avoidable inexpensively.  Remember the old saying “it always costs less to do it right the first time?”  The truth in that saying is brought home to us nearly every day as we are engaged to help resolve technology crises for companies who adopt a “do it yourself” strategy as it relates to technology.

The third cardinal rule that I’ve come to recognize is that there is great value found by engaging experts.  Both the NOC (Network Operations Center) team I’m privileged to work with, and the larger Intellicom team to which we belong, possess amazing skills and knowledge.  I have seen members of the NOC team go through the five stages of resolution faster than I go through the five stages of grief after learning that my favorite restaurant is out of the daily special.  Duane, Cody, Sam, Matt, and Caleb have abilities which quickly take them from initial notification to final documentation, sometimes in SECONDS!  Those crucial middle steps (fact-finding; determination of the right solution; and testing/verification) are what separates the wheat from the chaff at Intellicom, and those steps are where our team shines brightest.  From helping a client’s employee in a remote branch office regain the ability to print an invoice for a customer, to recovering critical files from an executive’s “crashed” laptop, the NOC technicians prove their capabilities every single day.  To some people, it almost seems like magic.  The NOC team knows otherwise … that it’s quality training, attention to detail, raw intellect, and the support of the entire Intellicom team – from the most junior technician to the most senior engineer.

Probably the most interesting thing I’ve noticed since joining the Intellicom team is our list of managed services clients, and the rank they hold in their respective industry peer groups.  It’s quite a list.  Without sharing specific names, I’ll just say this:  Intellicom clients are successful.  And I’m not just talking middle-of-the-pack success.  I’m talking leaders of their industries, at least of similar industries here in our part of the world.  Which leads me to a fourth cardinal rule …along the lines of cardinal rules your father or mother may have taught you, like “what goes around comes around” and “the cream always rises to the top.”  The fourth cardinal rule is this:  successful companies concentrate on what they do best, and leave the peripheral aspects of doing business to professionals, be they professional accountants, pest controllers, attorneys, insurers, or technologists.

For more information on Managed Services, or any other service that Intellicom offers, please call 308-237-0684 and select the sales option at our main menu.

Categories: Business Strategy, Technology Tags:

Google Music review

May 26th, 2011 No comments

Working here at Intellicom, it’s a given that I love absolutely everything related to technology. In fact, the only other thing I could say I enjoy as much as technology is music. That is why I couldn’t wait to get my hands on the new cloud music application from Google, Google Music. It’s still in an invitation only beta, so it’s not available to the public, yet.

 Setup
I do not think the setup could have been any easier. All I had to do was sign in with my Google account, download their music manager, and selected the iTunes option. After I hit next, the music manager application started automatically uploading all of my songs and playlists. That’s it, just a few mouse clicks and Google took care of the rest for me. It even recognized that I signed up for this service, and automatically integrated my android phone with all the same features. I should note that there were also options for Windows Media Player or to choose your own folders, which I didn’t try.

 Usability
The music player is launched via your favorite web browser.  I have found the controls to be very simple and intuitive. You can even delete songs out of you library using the delete key. Although this is technically a web page, it feels more like an application such as Windows Media Player or iTunes. The nicest part of this service is it automatically recognized updates to your iTunes. That means if you edit a playlist, add new songs, or make any other changes in iTunes, it automatically reflects those changes in your Google Music account. This is a monumental feature for me, because I have always been managing at least two sometimes three iTunes libraries. Now, I’m just going to worry about one, and let Google do the rest.

 Portability
I think the biggest draw to this service is the portability of it. Once you have all of your music uploaded, all you need is a WIFI or 3G connection to access it. That means you can go to any computer with an internet connection, and play your songs. It also means that you can play any of these songs on your phone, as long as you have some sort of connection.  The software also caches the most recent songs you have been listening too, so if you lose a connection, you aren’t totally stuck in silence.

 Conclusion
All in all, I have been pretty impressed with this service. I have also tried Amazon’s cloud music service, but I did not like that near as much. It was much more complicated to use, and Amazon only allows you 5 GB of space (roughly 800 songs). Google Music however, allows you to upload 20,000 songs! That should be sufficient for just about everyone. The only downfall as of right now is, that you cannot purchase songs directly from Google. However, buying them from iTunes and letting the music manager automatically upload them solves that problem. If I had to give this service a grade, I would give it an A-.

Categories: Technology Tags:

Regain Control of Your Business Internet Usage

March 21st, 2011 No comments

Today I was back in our server room moving our fax modem from one server to another.  In the process of struggling with an overly short modem cable, I accidentally unplugged our cable modem without realizing it.    Within 30 seconds, I had six employees in the server room hovering over me, giving me the evil eye for accidently dropping them from the Internet.  This rapid response was an eye opener for me as to just how much we rely on the internet in today’s infomation economy. 

 The Internet is quickly becoming a critical resource for our personal and business lives.    With this huge increase on Internet dependency, managing Internet bandwidth and employee productivity is starting to become a very real business issue.    Facebook, You Tube, March Madness, Netflix, Twitter, eBay . . . . seems like the list is never ending for Internet sites that tear us away from being as productive as we could be.  In the opposite direction we are seeing more dependency on the Internet to run our mission critical business applications like e-mail, remote connectivity, customer service for our customers, and cloud-based hosted applications. 

So how do you control the business-use of your Internet and keep it separate from those items that are for personal use?  Do you know where your employees go when they use the Internet?  Do you know how much time they spend on the Internet during business hours?  Can you prioritize business Internet usage over personal Internet usage?  These are just a few of the questions that Intellicom set out to answer.

 Intellicom has spent the last year evaluating products that would help us answer these questions for our own business, as well as our customer’s businesses.    I can happily say we have finally found a solution that provides solutions to all our questions and needs.  Cymphonix is a company that provides Internet control and reporting solutions for the small to medium-sized businesses.  Cymphonix give us a window to see how our critical bandwidth is being used and tools to control how it is prioritized.  It allows us to filter out the dangerous items like web site viruses, botnets, and other spyware as we are browsing so our network is at less risk.  We can still access You Tube, but the amount of bandwidth and priority can be controlled below that of mission critical business traffic. 

 If you are interested in learning more, I’d be glad to share our experiences with this solution as well as talk about how you can try one of your own at zero cost for 30 days.  Intellicom will also be holding a customer event around this topic and the Cymphonix solution very soon.  For more information, call Jeff Hasenauer at 308-237-0684 ext 225.  Until then, happy surfing!

Categories: Business Strategy, Technology Tags: